Privacy Policy
1. Introduction
This Privacy Policy describes how Trinostra Group (“we”, “our”, or “us”) collects, uses, stores, and protects personal data when you access our website and interact with our services.
We are committed to protecting your privacy and ensuring transparency regarding how your information is handled, in accordance with applicable data protection laws, including the Brazilian General Data Protection Law (LGPD – Law No. 13,709/2018).
2. Data We Collect
We may collect and process the following types of personal data:
2.1 Information You Provide
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Name
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Email address
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Phone number
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Company name
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Any information submitted through contact forms or communications
2.2 Automatically Collected Data
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IP address
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Browser type version
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Device information
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Pages visited and time spent on the website
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Cookies and tracking data
3. How We Use Your Data
We use your data to:
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Respond to inquiries and communications
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Provide information about our services
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Improve website performance and user experience
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Analyze usage trends and optimize content
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Ensure security and prevent fraud
We do not use your personal data for automated decision-making or profiling.
4. Legal Basis for Processing
We process personal data based on:
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Your consent (when you submit forms or accept cookies)
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Legitimate interest (to improve our services and communication)
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Compliance with legal obligations
5. Data Sharing
We do not sell or rent your personal data.
We may share your data with:
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YService providers (e.g., hosting, analytics, email services)
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Professional advisors (legal, accounting, etc.)
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Authorities, when required by law
All third parties are required to maintain appropriate data protection standards.
6. International Data Transfers
As a global consulting firm, your data may be processed or stored outside your country of residence.
In such cases, we ensure appropriate safeguards are in place to protect your data in accordance with applicable regulations.
7. Data Retention
We retain personal data only for as long as necessary to:
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Fulfill the purposes outlined in this policy
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Comply with legal and regulatory obligations
When data is no longer required, it is securely deleted or anonymized.
8. Your Rights
Under applicable data protection laws, you have the right to:
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Access your personal data
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Correct inaccurate or incomplete data
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Request deletion of your data
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Withdraw consent at any time
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Request information about data processing

