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Privacy Policy

1. Introduction

This Privacy Policy describes how Trinostra Group (“we”, “our”, or “us”) collects, uses, stores, and protects personal data when you access our website and interact with our services.

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We are committed to protecting your privacy and ensuring transparency regarding how your information is handled, in accordance with applicable data protection laws, including the Brazilian General Data Protection Law (LGPD – Law No. 13,709/2018).

2. Data We Collect

We may collect and process the following types of personal data:

2.1 Information You Provide

  • Name

  • Email address

  • Phone number

  • Company name

  • Any information submitted through contact forms or communications

2.2 Automatically Collected Data

  • IP address

  • Browser type version

  • Device information

  • Pages visited and time spent on the website

  • Cookies and tracking data

3. How We Use Your Data

We use your data to:

  • Respond to inquiries and communications

  • Provide information about our services

  • Improve website performance and user experience

  • Analyze usage trends and optimize content

  • Ensure security and prevent fraud

We do not use your personal data for automated decision-making or profiling.

4. Legal Basis for Processing

We process personal data based on:

  • Your consent (when you submit forms or accept cookies)

  • Legitimate interest (to improve our services and communication)

  • Compliance with legal obligations

5. Data Sharing

We do not sell or rent your personal data.

We may share your data with:

  • YService providers (e.g., hosting, analytics, email services)

  • Professional advisors (legal, accounting, etc.)

  • Authorities, when required by law

All third parties are required to maintain appropriate data protection standards.

6. International Data Transfers

As a global consulting firm, your data may be processed or stored outside your country of residence.

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In such cases, we ensure appropriate safeguards are in place to protect your data in accordance with applicable regulations.

7. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Comply with legal and regulatory obligations

When data is no longer required, it is securely deleted or anonymized.

8. Your Rights

Under applicable data protection laws, you have the right to:

  • Access your personal data

  • Correct inaccurate or incomplete data

  • Request deletion of your data

  • Withdraw consent at any time

  • Request information about data processing

To exercise your rights, please contact us through email jose@trinostragroup.com

9. Cookies

Our website uses cookies to enhance user experience and analyze website traffic.

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You can manage or disable cookies through your browser settings. Please note that some features of the website may not function properly without cookies.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration.

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However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites.

12. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

13. Contact Information

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

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Trinostra Group
Email: jose@trinostragroup.com

14. Governing Law

This Privacy Policy is governed by applicable data protection laws and regulations, including the Brazilian General Data Protection Law (LGPD).

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Last updated: 04/12/2026

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